+1 844 AT VIVID


Feedback Terms & Conditions

Legal terms and conditions regarding our feedback system

Feedback Terms and Conditions


Agreement between user and

The website (the “Site”) provides a customer feedback system (the “Feedback System”) operated by VividRock LLC (“VividRock”). The Feedback System is offered to you (the “User”), and the organization for which you are representing (the “Organization”), conditioned on your acceptance and without modification of the terms, conditions, and notices contained herein (the “Feedback Terms”). Your use of the Feedback System constitutes your agreement to all such Feedback Terms. Please read these terms carefully, and keep a copy of them for your reference.


Providing Reviews of Our Company, Services, Products, Software, et al

By submitting a review (the “Review”) to VividRock, the User hereby warrants and represents that he/she has the full right and authority to enter into this agreement concerning the Organization’s name(s), product(s), product likeness(es), copyright(s), trademark(s), artwork, tagline(s), insignia, indicia, and/or logo(s) (collectively “Product Likeness”),  and that VividRock does not need the consent or permission of any other person, firm or corporation in order to use the Organization’s Product Likeness as described above.



The User and Organization (collectively “Client”) agree to indemnify, defend and hold harmless VividRock, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of our use of or inability to use the Review, the Client’s violation of any terms of this Agreement or the Client’s violation of any rights of the Organization, or the Client’s violation of any applicable laws, rules or regulations. VividRock reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with VividRock in asserting any available defenses.


Website and Social Media Release Form

The User hereby grants permission to VividRock to use the User’s Review in its entirety, and any versions or edits thereof, or other item(s) submitted (the “Review Materials”), as well as the Organization’s Product Likeness”, to and for the Site, and may be displayed and/or broadcast for any purpose in any and all media throughout the World, without limitation as to duration or frequency of usage, in perpetuity and royalty free, for any purpose, including but not limited to editorial, advertising, and promotion.


It is understood that VividRock shall have the right but not the obligation to make use of the the Review, the Review Materials, or Product Likeness as permitted hereunder.


The Client hereby waives any rights to inspect and/or approve any publication or use of the Review, the Review Materials, or Product Likeness.


Contact Us

VividRock welcomes your questions or comments regarding the Terms:


VividRock LLC
26310 Oak Ridge Dr. Suite 31
The Woodlands, Texas 77380
United States of America


Telephone:  +1 844 AT VIVID


Effective as of March 28, 2014